Most orders will be delivered digitally to your inbox within 15-20 minutes. New customers may have a slight delay in delivery due to the need to verify their accounts.
If you have not received your evoucher, your account may require verification before your order can be delivered. You may have received a verification email containing instructions for the completion of one of our verification options. These measures help protect our business from fraudulent activity, and ensure that we are making a secure, and honest transaction. Once one of those steps are complete, you order will be immediately sent to you.
If you have already verified your account, or have not received your verification email instructions, or have any other order related questions you can email us at support@Gyftoo.com
In order to protect our customers and our business, we do require additional verification to deter fraudulent parties from using stolen accounts to make purchases on our website. This is required on some new or large orders. We strive to ensure an honest and secure transaction for all of our customers. If you need any assistance with verifications or any other matter, we are available 24/7 to help.
We are sorry you are experiencing an issue with your order. Here are a few things you can try to make sure you can complete the process.
Try using a different browser (Firefox, Chrome and Internet Explorer)
Clear your browser history, cache and cookies
Try using a different device (Smartphone, Tablet, and Computer)
If none of these options help to resolve the issue, please send a screenshot to our support email: support@Gyftoo.com , and we will see what we can do to help.
If you are having trouble with your gift card, please make sure to:
Make sure you are entering the code correctly, especially O and 0, B and 8, also S and 5.
Check and verify that you are redeeming the voucher in the correct place.
Double check your account balance by logging out and then logging back in.
Contact the gift card’s online support to make sure there is not a hold or issue with your account.
If you are still having trouble after checking all of these steps, please send us a screenshot of the error you are getting when you input the code so we can try to assist you.
All of our Evoucher are Indian gift vouchers and may be region locked. If you are not sure about this, please contact us or the gift vouchers online support ahead of time. We cannot do any refunds or exchanges once you have the gift voucher code.
We Accept All Major Debit/Credit Cards Online Payment UPI and wallet.
We also accept Visa, Mastercard, Discover, and American Express. All payment processing is done through our website using a major Debit, Net Banking and credit card.
When/How will I receive my code?
All of our giftcards are digitally delivered via email as PDF scans of genuine giftvoucher. Don’t wait for a package, or even leave your house! We can have your card to you within minutes of completing your order, delivered right to your inbox. Most orders are fulfilled within 15-20 minutes of your purchase.
Note: Guests and New Registered users may have a delay in delivery, until complete mail verification is complete. Once complete, your giftvoucher will be sent to your email.
What is your return policy?
We do not accept returns or exchanges. Once a giftvoucher leaves our secure inventory, we can no longer guarantee the validity of the code; therefore after an order has been sent we cannot return or exchange it. Please be careful when selecting the card you wish to buy.
We do offer a 100% guarantee that you will receive a valid, and authentic gift voucher. For any technical issues, our expert support staff will be more than happy to assist you.
Please contact us at support@Gyftoo.com if you need any additional assistance!
Yes, we do require account creation so we can quickly and efficiently help you. This allows us to assist you more efficiently. If you need any assistance with this, please email us at support@Gyftoo.com
Our customer support team is available from morning 9:30am to evening 6:30Pm, 5days a week to assist all of our customers around India at support@Gyftoo.com Rest assured that any issue you experience will be attended by an expert support representative, who will do their best to solve any problem, and provide all the information necessary to ensure a satisfying customer experience.
We employ an excellent team of service professionals that know how to think as consumer, therefore they will go above and beyond in order to create the fastest, safest and most personal experience for our customers. A love of service and communication excellence has made our support staff a valuable resource to all of our customers. We are happy to help!
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