FAQ

Do I need to register to place an order?
How much are the shipping charges?
What is the estimated time of delivery?
How will the gift voucher be delivered?
What is the validity of gift vouchers purchased online?
Where all are these gift vouchers accepted?
Do you deliver to locations outside India?
How do I cancel my order?
How do I return a gift card?
What is an e-Gift Card?
What is a GYFTOO CARD?
How can I use GYFTOO CARD to purchase online?
Can I use multiple GYFTOO CARD Codes for single order?
Will the GYFTOO CARD be accepted at Retail outlets?
How do I track my order?
Do you send a sales invoice with the order?
Can I buy in bulk?

Do I need to Register to place an Order?

Yes, user registration is mandatory. This is necessary for the security of our consumers and also helps us to enhance your shopping experience with us.

How much are the shipping charges?

There is no shipping fee for E-Gift Cards.

What is the estimated delivery time?

Electronic Gift voucher (e-Gv) are emailed within 15 to 20mins to the email address/mobile number given by you.
For Special Offers & Promotions please add 3 more working days to the delivery timeline.

How will the delivery be done?

In case of Electronic Gift voucher (E-Gvs) they're delivered to the email address/mobile number given by you.

What is the validity of the Gift voucher purchased online?

Typically, a gift voucher is valid for a period of 6 to 12 months. However, different brands and retailers, at their discretion, may maintain the validity as per their business policy. We suggest you take a look at the terms of redemption on our product page before purchasing.

Where all are these gift vouchers accepted?

The gift cards are accepted at the respective retailers or brands outlets only, unless specified otherwise. GYFTOO CARD is our proprietary Gift voucher which can be redeemed to purchase gift cards of various brands on our website or APP.

Do you deliver to locations outside India?

An E-Gift voucher has no boundaries and can be delivered to any email address. Giftvoucher redeemable only In India.

How do I Cancel an Order on Gyftoo.com?

Cancellations of orders placed on Gyftoo.com or Gyftoo APP, we may not be able to cancel your order as the delivery of the gift card is through electronic means.

How do I return a gift card?

You cannot return the e giftvoucher

What is an E-Gift Voucher?

Any Gift Voucher which can be delivered through electronic medium is an E-Gift voucher. E-Gift voucher is redeemable at the respective brands shopping outlet or website. It is one of most convenient and preferred gifting option.

Gyftoo has listed many E-GVs, you can go through our E-Gift Voucher Category to browse through your favourite brands and gift them to your loved ones or yourself.

What is a GYFTOO CARD?

In order to enhance the shopping experience at www.Gyftoo.com, we have introduced GYFTOO CARD. A Gyftoo Card can be redeemed on www.Gyftoo.com or Gyftoo App for Gift Cards from a wide choice of brands.

If you purchase a Gyftoo Card, or have been gifted one, all you need to do is log onto www.Gyftoo.com, or download Gyftoo App from playstore and redeem the value of the Gyftoo Card against any brand(s) and number of Gift voucher available on the site, of the same value.

A GYFTOOCARD can be redeemed on www.Gyftoo.com only.

How do I purchase using a Gyftoo Card?

You can use Gyftoo Card for all your purchases in 2 simple steps.

Step 1: Log onto www.Gyftoo.com, and shop for the Gift Vouchers, totalling up to the value of the Gyftoo Card that you have with you.

Step 2: Once your shopping cart is ready, move onto the check out. Here you can enter the Gyftoo card code number in the space available for Gyftoo Card and continue with the Check out.

The purchased gift vouchers will be delivered to you in the stipulated time period.

Can I use multiple GYFTOO CARD codes for a single order?

Yes, you can use multiple Gyftoo Card code per order.

Will the GYFTOO CARD be accepted at Retail outlets?

The GYFTOOCARD can be redeemed only on www.Gyftoo.com. or Gyftoo App. It is our endeavour though to provide our customers with the convenience on having it accepted with all our listed brands. We are working on this front and very soon will provide you this convenient payment option.

How do I track my order?

Once you place an order with us, we will send you an email confirming your order details to your email address. Customers can access Track Order section on our website at every stage of the order life cycle. Our support team is available to respond to your queries on email or phone. Alternately, you can write to us at support@Gyftoo.com or call us at +91-73378 22251.

Do you send Sales Invoice along with the order?

We presume you have purchased the Gift Voucher for someone special and definitely do not expect them to receive a Sales Invoice along with the gift. Hence we do not send Sales Invoice to the recipient of the gift. However, an email with the Sales Invoice is sent to the shopper's e-mail address for reference and future records.

Can I buy in Bulk?

Yes, by all means! Do contact our Corporate Sales team at sales@Gyftoo.com or visit https://www.Gyftoo.com/corporate-gifting and request a quote as per your requirements!